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About Xeratec · Est. 2003 · Hancock, Michigan

Bridging construction and technology.

Construction builds everything — and the technology world has left it underserved for too long. We're a second-generation family company closing that gap with real software, built for real builders. This is our story, our mission, and the team doing the work.

founded by Steve Hillstrom
2003
generation of family leadership
2nd
years in business
20+
Our story

It started with one guy making his own job easier.

Before Xeratec existed, Steve Hillstrom was working warehousing and logistics at American Hospital Supply — and he taught himself programming for one simple reason: to make his own job easier. Other departments noticed. The side skill became a career, the career became a degree in MIS from DePaul University, and in 2003, it became Xeratec — all while raising more than a handful of kids at home.

It started as a one-man shop: Steve building custom software for businesses he knew personally — handshake deals, word of mouth, real relationships. That shop grew into a full team, and for two decades Xeratec built custom software for whoever needed it — healthcare, manufacturing, logistics, finance. The roots never changed: listen first, understand the real problem, and build exactly what the work needs.

Then, just a few years ago, came the pivot. The second generation — Jordan and Brett Hillstrom, both with backgrounds in construction — stepped into leadership and pointed twenty years of software experience at the industry they knew was being left behind by the technology world. We can still serve anyone. But construction is where the gap between the work and the tech is widest — and bridging that gap is now the mission, grounded in the same family values the company was built on: hard work, dedication, and a commitment to making a difference.

And one more thing that hasn't changed: we don't build-and-bail. Xeratec works as a long-term partner — supporting, evolving, and improving the software as our customers grow.

Two decades, one through-line

  1. Before 2003

    Steve teaches himself to program on the warehouse floor at American Hospital Supply — to make his own job easier.

  2. 2003

    Xeratec is founded in Hancock, Michigan — a one-man shop building custom software for businesses Steve knew personally.

  3. The growth years

    Custom software for whoever needed it — healthcare, manufacturing, logistics, finance.

  4. Second generation

    Jordan and Brett Hillstrom — both with backgrounds in construction — step into leadership.

  5. The pivot

    Just a few years ago, Xeratec points two decades of software experience at the underserved construction industry.

  6. Today

    We focus on construction technology with one mission: make building easier.

Our mission

We help hardworking companies excel by equipping them with innovative technology.

Home base

Rooted in Hancock, Michigan. Growing beyond it.

Home base is 401 Hancock Street in Michigan's Upper Peninsula, just up the hill from the Portage Lake Lift Bridge. Wherever the work is, we show up.

Aerial view of the Portage Lake Lift Bridge joining Houghton and Hancock, Michigan
Portage Lake Lift Bridge · Houghton–Hancock
Awards & recognitions

The hardware on the shelf.

Two decades of showing up for customers gets noticed now and then.

  • Keweenaw Community Sparkplug Award
    2015Keweenaw Community Sparkplug Award
  • Michigan Celebrates Small Business — SmartZone Best Small Business
    2017Michigan Celebrates Small Business — SmartZone Best Small Business
  • SmartZone — Michigan 50 Companies to Watch
    2017SmartZone — Michigan 50 Companies to Watch
  • Sandalwood Annual Awards — Supplier of the Year
    2021Sandalwood Annual Awards — Supplier of the Year
No pressure. No pitch deck.

Meet the team behind the software.

Sixty minutes going over your headaches with people who speak contractor, not consultant. You talk, we listen, and you leave with a plain map of what's eating your time.

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